A special agreement is provided for employees of ASI Agenzia Spaziale Italiana. Create an account with your institutional e-mail address and use this address to contact our Customer Services to find out about the reserved discount.
Contacts
Customer service
Customer Service via email
Monday to Friday, from 8:00 AM to 5:30 PM CET
Customer Service via phone
Monday to Friday, from 8:30 AM to 12:00 PM and from 2:00 PM to 5:30 PM CET
Contact form
FAQ
What countries can I buy from?
The list of countries to which asiofficialstore.com ships can be found by clicking the delivery van icon at the top right of the homepage. To properly process the purchase, we recommend choosing the shipping country before adding the products to the cart.
How do I know which size is right for me?
Within the products pages you will find a practical size guide. You will be able to select your size once you have measured the body parts indicated in the table. We remind you that our sizes are international and Italian; therefore, we ask you to use the size conversion chart if you need to use different size scales.
Can I cancel or modify my order?
Unfortunately, for technical reasons, it is impossible to modify or cancel an order. All items can be returned within 14 days from the delivery date.
How can I be sure that my order has been received?
Within two hours after the conclusion of the purchase procedure, we will send you a confirmation e-mail. This message confirms that your order has been successfully received. If you do not receive the above-mentioned e-mail, please contact our Customer Service.
I am an ASI employee, do I qualify for a discount?